By default, activating a license for our software products is performed online by connecting to our licensing servers. On rare occasions, this procedure fails with an error, typically with the error code 12002. In this article we will explain how to bypass such failures using an alternative license activation method.
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Updated: March 27, 2020

This article describes how to repair the installation of our Outlook add-ins, so it is intended for the users of Bells & Whistles, Easy Mail Merge, Auto Reply Manager, Auto Follow Up, Weight Diet.

It does not apply to any other / 3rd party add-ins.
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On rare occasions, when you are about to install our products, you might receive an error message saying “Failed to cache the setup file“. On this blog post we will explain its cause and solution.
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Updated: March 31, 2020

During many years of providing Outlook productivity solutions, we’ve noticed that properly installing Outlook add-ins is an issue that keeps repeating. So I’ve decided to make this blog post showing how to install Outlook add-ins.
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